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Businesses deserve protection from the moment a payment is taken. That’s why Feather is invested in payments security from end to end.
No hidden fees. No long-term contract required.
Payment security refers to the systems, processes, and measures employed to protect financial transactions from unauthorised access, data breaches, and fraud. For both online and offline businesses, ensuring payment security is important for maintaining customer confidence, minimising financial losses, and complying with relevant regulations and industry standards.
Our security services help seasoned development teams and small businesses manage bad actors and address customer concerns. The price? It’s included in the processing fee.
To protect customers, credit card companies require merchants to follow a series of security guidelines to comply with the Payment Card Industry Data Security Standard, known as PCI compliance. As the merchant of record, we maintain PCI certification so you don’t have to individually validate your compliance.
No stress of maintaining and updating your compliance each year.
No expensive audits, assessments, or noncompliance fees.
No third parties needed to manage your compliance.
When card payments turn into disputes, we help businesses navigate the red tape. With the right documentation, we can and may advocate on your behalf with the bank and card network.
Allow our team of experts to help shepherd your dispute through the process.
Let us coordinate with the bank so you don’t have to spend hours going back and forth.
Keep track of active disputes and get instant dispute notifications in Dashboard.
We have many layers of defense designed to keep hackers away from your money. Still, they can get ahold of your password or email address if those credentials have been compromised somewhere else online. Use our tools to enhance your security. We’ll monitor your login activity and block suspicious activity.
Control who has access to your account through employee permissions.
Get feedback from Feather if your password isn’t strong enough.
Avoid losing dollars to fraudulent purchases. Feather uses machine learning to look at payments from across our ecosystem and adjust our algorithms to account for new trends in fraud.
Our systems proactively monitor your payments to keep an eye on suspicious transactions.
Machine learning and human expertise work hand in hand to adapt our technology to the shifting fraud landscape.
Every Feather product sold is engineered for security from the ground up. It’s all designed and maintained by professionals, so you don’t have to worry.
Payments hardware is secure out of the box with no lengthy setup.
In-house teams of engineers constantly monitor our server security.
Our proprietary system ensures no unencrypted payment data touches your device or application. No card numbers. No magnetic-stripe data. No security codes.
All card-present payments are encrypted from end to end.
We use industry-standard cryptographic protocols and message formats to transfer data.
Secure card readers and in-depth defense on our servers are just the baseline. Yes, we stress-test our systems and keep ahead of malicious actors. We’re also committed to the highest standards of information security governance.
Feather is backed by US. Bank and Elavon.
Feather security is bank level encrypted ensuing no leaks.
Because every card payment is an agreement between you and your customer, payment security is central to maintaining that relationship. It affects your current customers and also helps you grow and acquire new ones. Payment security helps you build trust with your customers and increases the chances that they will continue transacting with you and encourage others to do the same. Payment security is critical for your business as well: Secure payments mitigate the risks of fraudulent purchases and customer disputes.
Yes, Feather complies with the Payment Card Industry Data Security Standard (PCI DSS), meaning you do not need to individually validate your state of PCI compliance. We maintain PCI-compliant software at no additional cost to you, with no monthly contracts or long-term commitments required. If you use Feather for all storage, processing, and transmission of your customers’ card data, you don’t need to take any steps to validate your PCI compliance with Feather, and you don’t need to pay any PCI compliance fees.
Feather is invested in securing your payments to protect your income. Our hardware comes with end-to-end encryption, so you know that your payments are protected without any additional setup or fees. As the merchant of record, we follow PCI compliance so that you don’t need to pay any PCI compliance fees or take on the headache of certifying your PCI compliance.
Please refer to our Privacy Policy for more details.
© 2025 Feather Canada Inc.
Feather is a Registered MSP/ISO of the Canadian
branch of U.S Bank National Association and Elavon.