Acceptable use Policy

Effective Date: January 1, 2024

Our eligibility criteria:

To meet internal and external obligations, some industries may be prohibited or restricted from working with Feather. This is based on a range of factors including but not limited to the following:

Additional restrictions and/or prohibitions to this list may be applicable. 

This can be due to including, but not limited to legality of certain products in certain jurisdictions, use of payment methods, applicability of scheme rules or compatibility with Feather’s Platform Solutions. 

If you require additional information about the specific onboarding
requirements and restrictions applicable to your business, please talk to your Feather representative.

1. Restricted and Prohibited Products and Services

The list below shows all the products and services that are restricted or prohibited from using Feather services.

This symbol indicates that your products or services offering is restricted. We will require additional documentation prior to onboarding. When Feather agrees to provide its services for a broad category of services (e.g. DVDs) it does not imply that consent is given for subcategories within that category which are prohibited or restricted as per this list (e.g. counterfeit DVDs).
The fact that Feather agrees to provide its services for a particular product or service should not be interpreted as an advice or opinion as to the legality of a merchant’s products and services and of the intended use of the services therefore. The merchant is and remains solely responsible to ensure that their products and services are compliant with applicable laws.

This symbol indicates that the business or service is prohibited from using Feather’s services. When entering into an agreement with Feather and using Feather’s services you are confirming that you are not offering the products or services listed as prohibited.

Adult
Child Pornography
Sexual Encounter Firms
Content: Books, magazines, audio, videos, websites, streaming services and other content formats deemed offensive or of a sexual nature
Entertainment: Gentleman's clubs, topless bars, strip clubs, sexually oriented massage parlors, saunas, escort agencies or any sexually-related services
Financial Businesses
Bearer Shares
Virtual Currency Dealers
Third Party Payment Processors for Debt Resolution Companies
Debt Resolution Companies
Collection Agencies, Refinancing of Debt
Investor Services/Investment Clubs. Sale of Stocks, Securities, Options and Other Investments
Financial service or money service business, including but not limited to: • traveler checks • money orders • Foreign Exchange • check cashing • virtual currencies • cash advances by non- financial institutes
Primary Money Service Businesses (MSBs)
Payday Lenders and Auto Title Lenders
Timeshares
Third Party Payment Service Providers
Gambling / Internet Gambling
Shell banks
Intellectual Property (IP)
Counterfeit products, replicas or designed infringements of them including products designed to circumvent IP
Products designed to circumvent copyright protection techniques or to otherwise facilitate the unlicensed use of copyrighted material
The use of Feather's logo and IP without express permission or in a way that creates reputation risk for Feather
Marketing practices
Direct marketing – Travel Related Arrangement Services
Direct Marketing – combination catalog and retail merchant
Direct marketing – other Direct marketers (not elsewhere classified)
Door-to-door sales
Outbound Telemarketing Companies
Inbound telemarketing
Telecommunication Services
Seminar marketers/Seminar planning services
Not-for-Profit
Adoption Agencies Non profit
Crowdfunding
Other products & services
Airlines
Auction Houses
Annual Memberships and Recurring Charges
Collectibles and High Market Value Items
Companion / Dating / Services
Buying and Shopping Services and Clubs
Counseling Centers (non licensed
Cruise Lines
Computer hardware Computer software sales Computer maintenance repair
Non Face to Face Gun Sales
Non Licensed Massage Therapists
Fulfillment Houses
Electronic Coupons
Modeling Agencies/schools
Pawn Shops
Precious Stones and Metals, watches and jewelry (wholesale)
Prepaid phone cards, prepaid cell phone (stand alone seller)
Pharmaceuticals non face to face
Travel Agencies and Tour Operators
Non Face To Face Tobacco Products
Search Engine Optimization
Sports forecasting/ Oddsmaking
Ticket Brokers/Agencies
Game Console Circumvention Devices
Any Illegal Activity
Hemp/ CBD Products
Drug Paraphernalia
Wonder Drugs
Pharmaceuticals non face to face
Fortune Tellers
Penny Auctions

What’s omnichannel?

Omnichannel selling
means selling in more than one place.